Financial Process Friction

Financial process friction covers the slow, manual steps between finishing a job and getting paid: late invoices, unclear terms, chasing payments by phone, and reconciling records by hand. It strains cash flow even when the work is profitable.

• Invoices go out weeks after the job.
• Payment reminders depend on someone remembering.
• Receipts and job costs are matched by hand at month end.

• Invoicing is batched when there is time.
• No automatic reminders.
• Job and accounting tools are separate.

• Cash flow feels tight despite steady work.
• Unclear who owes what.
• Month-end takes days.

• Slower cash coming in.
• Office time spent chasing payments.
• Errors in billing.

1. How many days pass between job completion and invoice?
2. How are overdue payments followed up?
3. How long does month-end bookkeeping take?

Consider admin hours spent on invoicing and collections each month, multiplied by labor cost. This does not include the cost of slower cash flow.

This is illustrative only. Every business is different; use your own numbers.

• Send invoices at job completion, from the field if possible.
• Set up polite, automatic payment reminders.
• Offer convenient payment options customers already use.

Brian can review your job-to-payment steps and suggest improvements. He does not give accounting or tax advice. [[VERIFY: confirm scope relative to bookkeeper/accountant services]]

• Business Leak Finder: see whether this leak shows up in your answers.
• Administrative Labor Cost: put a rough figure on it.
• Operate More Efficiently: solution options, costs and trade-offs.

If this sounds familiar, Brian can look at how it shows up in your business and suggest practical next steps. No obligation.